Service Terms and Withdrawal Information

This document sets out the rules that apply between the business and users when ordering and receiving the services introduced by the website https://deuraibeurenteu.info (드라이브 렌트).

1. Business Information

• Business name: 드라이브 렌트
• Address: (04560) 서울특별시 중구 예시로 12
• Email: [email protected]

2. Scope of These Rules

These rules apply whenever a user, whether a consumer or a business, uses the services introduced on our website. Contracts are concluded electronically in Korean, and their content is recorded in the emails confirming orders and their receipt.

3. Service Details and Fees

The content, method of provision and fees (where indicated) of each service can be checked on the relevant service page. For services whose fees are not indicated, we will send an individual quotation. Whether value-added tax is included is stated on the quotation or receipt. If the website clearly shows an incorrect fee, we will notify you before the order is confirmed, and in that case the user may decide for themselves whether to continue the order at the correct fee.

4. How to Order

1. On the service page, express your intention to order through the inquiry form.
2. Until you submit the form, you may freely edit the information you have entered. If you wish to correct the content after submission, please request a correction by email.
3. Upon receiving an order or inquiry, the business will notify you of this by email without delay.
4. The contract is concluded when the user accepts the quotation sent by the business.

5. Payment and Provision of Services

The payment method and deadline for orders following a quotation are specified in the quotation. The business will provide the services in the manner stated on the service page or in the accepted quotation and will issue a receipt. If provision becomes difficult for reasons beyond the business's control, we will notify you without delay and agree a new schedule together with you.

6. Consumer Withdrawal of Offer

In accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce, etc., a consumer may withdraw an offer within 7 days from the date on which they received the written document containing the contract terms. If provision of the service began later than that, the consumer may withdraw within 7 days from the date on which provision began.

• A withdrawal may be notified by any clear means, such as an email sent to [email protected] or a written notice sent to the business address.
• The business will refund any payment already received within 3 business days from the date on which it receives the withdrawal notice.
• Withdrawal may be restricted where a ground prescribed by law exists, such as where provision of a service or digital content has already begun. For services provided in parts, withdrawal is possible for the portion not yet provided. For services whose withdrawal is restricted, we will clearly notify you of this before ordering.

7. Complaints and Dispute Resolution

If you have any complaint or objection, please contact us at [email protected]. The business will acknowledge receipt and respond in writing without delay.

If the matter cannot be resolved by agreement, the consumer may apply for dispute mediation with the Korea Consumer Agency or the Electronic Commerce Mediation Committee, or may bring a lawsuit before a competent court.

8. Other Matters

The laws of the Republic of Korea apply to this contract. Any amendment to these rules does not affect the validity of contracts already concluded. For matters concerning the processing of personal information, please refer to the Privacy Policy. Last updated: 10 November 2026